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We hope that you find Tips for Quality Improvement: The Primary Care Sequence to Achieve Change to be informative and helpful. If you have any questions, or would like to learn more, please complete and submit our "Contact Us" form.

More Resources


Team Huddle Checklist

Use HIA’s modifiable checklist to lead your team through efficient, effective huddles at the beginning of the clinic day or at the beginning of the morning and/or afternoon schedule.

The Case for Practice Facilitation Within Primary Care: A Primer and Advocacy Guide with The College of Family Physicians of Canada

This CFPC guide is a resource to support health system decision-makers, primary care groups and medical associations in advocating for, and deploying, practice facilitators to support primary care quality improvement initiatives.

Tips to Reduce Demand in Times of Chaos

This HIA tip sheet summarizes healthcare office flow and optimization concepts proven in Canada and internationally.