Our Programs

Practice Facilitation International Program

Practice Facilitation International Program

HIA’s Practice Facilitation International Program is a unique, nationally accredited learning opportunity focused on building capacity and propelling changes in primary healthcare. Through eight x 3.5 hour sessions participants receive training in the nine key elements of the Health Home and in quality improvement.

Registrants are introduced to, and supported to implement, evidence-based, high impact changes. Program faculty mentor Practice Facilitator participants and build a global network through interactive online sessions and practical, action periods with extensive measurement tools.

Participants identify an improvement project that they will support in one or more practices.

Format: A virtual program, eight x 4 hour sessions, for a total of 28 hours of synchronous learning. Action periods follow each session.
Program Credits: Accredited for 28 credits by the Canadian Nurses Association.
Person-Centred Interactions Learning Series

Person-Centred Interactions Learning Series

The Person-Centred Interactions Learning Series strengthens practical skills and builds provider confidence in delivering person-centred care that is culturally appropriate and trauma informed. This dynamic program goes beyond the achievement of “competence” by providing care teams with practical tools.

This Series offers participants from health and human services extensive opportunities to apply course content through current, diverse, scenario-based learning, role playing and interaction. Learners are provided a safe environment to practice, to receive mentorship from Faculty and to have feedback from relevant populations (e.g. patients, caregivers, family members, advocates etc.).

This program strengthens skill sets of health and human service team members with the ultimate goals of transforming patient/client experiences and of collectively advancing health equity.

Format: A virtual program consisting of five x 2.5 hour sessions, for a total of 12.5 hours. Action periods follow each session.
Program Credits: This program is certified by the College of Family Physicians of Canada (CFPC)