Practice Facilitation Program
The Practice Facilitation Program is a unique, nationally accredited learning opportunity focused on building capacity and propelling changes in primary healthcare. The program builds capacity by training practice facilitators in quality improvement (QI) methods and coaching to introduce, test and implement high-impact changes in primary healthcare.
During the program, individuals or teams identify a project and employ practical tools to implement changes to improve access, build reliable tracking systems, enhance patient care, and support efficient and resilient healthcare teams.
This program is delivered in partnership with Health Innovation Group and Amplify Care
Person-Centred Interactions Learning Series
The Person-Centred Interactions Learning Series strengthens practical skills and builds provider confidence in delivering person-centred care that is culturally appropriate and trauma informed. This dynamic program goes beyond the achievement of “competence” by providing care teams with practical tools.
This Series offers participants from health and human services extensive opportunities to apply course content through current, diverse, scenario-based learning, role playing and interaction. Learners are provided a safe environment to practice, to receive mentorship from Faculty and to have feedback from relevant populations (e.g. patients, caregivers, family members, advocates etc.).
This program strengthens skill sets of health and human service team members with the ultimate goals of transforming patient/client experiences and of collectively advancing health equity.