Our Programs

Practice Facilitation International Program

Practice Facilitation International Program

The Practice Facilitation International Program is a unique, nationally accredited learning opportunity focused on building capacity and propelling changes in primary healthcare. The program builds capacity by training practice facilitators in quality improvement (QI) methods and coaching to introduce, test and implement high-impact changes in primary healthcare.

Registrants are introduced to, and supported to implement, evidence-based, high impact changes. Program faculty mentor Practice Facilitator participants and build a global network through interactive online sessions and practical, action periods with extensive measurement tools.

Format: In-person, virtual or hybrid delivery with 28-32 hours of synchronous learning supported by mentors throughout the program. Program Credits: Accredited by the Canadian Nurses Association for 28 credits This program is delivered in partnership with Health Innovation Group.

Format: In-person, virtual or hybrid delivery with 28-32 hours of synchronous learning supported by mentors throughout the program.
Program Credits: Accredited for 28 credits by the Canadian Nurses Association.
Person-Centred Interactions Learning Series

Person-Centred Interactions Learning Series

The Person-Centred Interactions Learning Series strengthens practical skills and builds provider confidence in delivering person-centred care that is culturally appropriate and trauma informed. This dynamic program goes beyond the achievement of “competence” by providing care teams with practical tools.

This Series offers participants from health and human services extensive opportunities to apply course content through current, diverse, scenario-based learning, role playing and interaction. Learners are provided a safe environment to practice, to receive mentorship from Faculty and to have feedback from relevant populations (e.g. patients, caregivers, family members, advocates etc.).

This program strengthens skill sets of health and human service team members with the ultimate goals of transforming patient/client experiences and of collectively advancing health equity.

Format: A virtual program consisting of five x 2.5 hour sessions, for a total of 12.5 hours. Action periods follow each session.
Program Credits: This program is certified by the College of Family Physicians of Canada (CFPC)